Asset Management

OpenText to Manage Information within a Single Platform for Cooper Tire & Rubber Company (HITS)

OpenText announced that Cooper Tire & Rubber Company has selected OpenText to automate its email archiving and records retention. Using OpenText, Cooper will be able to more efficiently manage corporate email content and apply record retention policies that help Cooper continue to meet increasingly stringent legal and information governance requirements. Faced with growing volumes of content and data, Cooper launched a project to replace its current system with a solution that was both easier to implement and automated the company’s record retention process, including individual trigger points for retention schedules.

“Triggering events are record specific dates that drive the retention period,” said David Drake, Manager, Global Data Management for Cooper. “We set out to find a solution that would allow our company to archive inactive information cost-effectively while providing a seamless look and feel for end users, without disruption. OpenText offered the best solution, which will allow us to integrate our entire landscape, including SAP.”

Drake continued, “Cooper currently has one way of managing email, another way of managing SAP data, and still other ways of managing some shop floor applications. Once the OpenText solution is in place, we will apply the rules once and tap into the same and consistent methodology across the entire landscape. OpenText provides a consistent integration point with our systems and gets us to a holistic approach.”

At this time, Cooper is working with Delaware Consulting to assess its total information landscape, and once the assessment is complete, the company will deploy the OpenText solution, focusing first on managing corporate email content and applying the appropriate record retention policies. Through a phased approach, Cooper plans to expand the system’s governance to address additional content over time, and possibly deploy the solution globally in the future based on performance.

“There are other tools in the marketplace that offer similar functionality to OpenText,” Drake said. “Yet, the goal at Cooper is to combine all content into one suite, having one place to manage it, and having one partner to manage instead of managing multiple vendors. That’s at the core of why we are going with OpenText.”

The OpenText EIM portfolio enables organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. The platform consists of comprehensive and integrated product solutions including Content Suite, Process Suite, Experience Suite, Analytics Suite and Business Network. OpenText’s EIM solutions are available for deployment on-premises, in the cloud and in hybrid deployments.